Business is all about spending capital and time to get suitable income by taking better decision. To facilitate the business in this process, a company generally makes use of business ERP software or CRM software. These software ensure that they maintain all the departments synced and information moving clear and simple between every levels and departments.
But what is mostly looked over as buying an ERP Software is ERP maintenance or AMC. AMC is looked at by companies as expenses that they require to bear and seem at ways that they can avoid the same. The reason to go for a software maintenance plan is to maintain your software healthy for a long time. Maintenance plans permit you to access upgrades, new release of the software, knowledge resources, troubleshooting guides, and support team.
The major reasons to buying software maintenance plans are as follows:
- Access latest and greatest :
Access to product updates, upgrades, service packs, new version releases, minor updates, fixes, and enhancements. Generally these services have no additional charges under a maintenance plan and if the company has not buy the software maintenance plan, they may end up paying a lot more all time they want to make improvements to their software. With a maintenance plan, the ERP vendor himself will inform the company about the maintenance and assist the company through the process.
- Get speedy Support Whenever necessary :
If you’ve under Maintenance plan, you will get fast support whenever needed during error fixing or any other major issues. The support you receive for the end-users of your software is of huge significance, as timely and knowledgeable resources will stay your questions answered and your software running smoothly.
- Developed New Features :
Often with altering times, there are developments in the industry model and the company would desire the software to reflect the equally. For this, there are modifications are needed in the software which will be an extra development cost if the company is not on maintenance plan. There is too a problem that the people who had worked with the company before from the vendor’s side are no longer working in the company and hence, the new developers may not know of the history. This strength result in loss of data and too much time and money on the company’s part.
- Repeated Releases:
Repeated releases to fix small bugs are appropriate over the course of your ERP system’s life. A maintenance plan will address these minor errors, allowing for the software to perform at its optimum level growing your ROI. These were bit of the reasons to spend in a maintenance plan from an ERP vendor. To know about the solution which will help your business grow.